(mobile) Complaints Procedure
COMPLAINTS

COMPLAINTS PROCEDURE


The Procedure has 3 stages


Stage 1 – Informal investigation by a relevant staff member


Stage 2 – Formal investigation by a designated member of the Senior Leadership Team


Stage 3 – Appeal Review by a panel of the Governing Board


Download the required guidance below.


RELATED DOWNLOADS COMPLAINTS POLICY UNREASONABLE COMPLAINTS POLICY THE WHITBY HIGH SCHOOL * SYCAMORE DRIVE   ELLESMERE PORT   CH66 2NU     ( 0151 355 8445      8 WHITBY@WHITBYHS.CHESHIRE.SCH.UK

PROCEDURE

COMPLAINTS PROCEDURE FORM RELATED PAGES SCHOOL POLICIES
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